FRONT DESK COORINDATOR

Hello! We are always looking for outgoing and detail-oriented people who want to join the Front Desk team as a Front Desk Coordinator. Check out the job description and application instructions below. We are not currently hiring but we appreciate your interest and will keep your information on file. Have any questions? Shoot us an email at pgallant@peakyogastudio.com. We look forward to hearing from you!

A LITTLE ABOUT US

Peak Yoga is all about community. From the minute a new student walks through our doors until they leave, our goal is to make them feel welcomed, acknowledged and appreciated. Our team embodies that intention and our management treats our team with the same respect and appreciation that it treats our students.

We opened our doors in 2014. Since then have grown to a robust offering of nearly 40 classes a week in a variety of styles and formats.

ABOUT THE POSITION

The Front Desk Coordinators are the faces of Peak Yoga.  

The Front Desk Coordinator is often the first person that a new Peak Yoga student meets - and that's a significant responsibility.  It's the job of the Front Desk Coordinator to introduce themselves and ensure the new student feels welcome and has their questions answered about classes/events, studio etiquette, pricing and packages.  Coordinators embody the Peak Yoga mission and culture with strong interpersonal communication skills, extensive knowledge of our services and enthusiasm for maintaining the presentation of our facility.

The Front Desk Coordinator is responsible driving studio membership sales and retention, running the front desk, managing client accounts, checking in retail inventory, assisting ith scheduling workshops and events, day-to-day studio operations and studio cleanliness.  Front Desk Coordinator may also be asked to help with special projects as needed such as but not limited to: maintaining reports, contributing to social media marketing, researching locations for retreats or coordinating joint marketing with other local businesses.  Success in this position requires excellent oral and written communication skills, unparalleled customer service skills, ability to prioritize tasks and manage time effectively, studio leadership, a focus on process and details, a drive to take ownership and follow up.

Peak Yoga is looking for a dedicated, service-minded individual who is passionate about sharing the benefits of yoga and wellness with others. The right candidate will thrive in a fast-paced environment, have a welcoming and outgoing nature, enjoy sales, respond well to metrics, hold themselves to a high standard of accountability, be self-directed and reliable, be open to feedback and be able to multitask and handle a variety of responsibilities and situations concurrently.

Front Desk Coordinators work a minimum of 3 shifts a week and participate in team meetings (no more than 4x/year) where our entire team gets together to discuss what is happening at the studio, find ways to improve our processes, and ensure that everyone is ready to answer any questions from students.

This position is based in Dillon, CO and reports to Studio Owner.


a day in the life of a front desk coordinator

  • Welcome students at the front desk

  • Educate students about the details of our offerings and products

  • Manage a smooth and efficient flow at the front desk during busy check-ins

  • Have fun!

  • Call/email Intro Offer students to answer questions, book classes and promote membership

  • Call/email members who have been absent from the studio to schedule their next class

  • Work with MINDBODY Online for all bookings and transactions with a high degree of accuracy

  • Maintain student accounts in MINDBODY Online by suspending/unsuspending accounts, extending packages, updating student information

  • Kindly hold boundaries and enforce Peak Yoga policies

  • Maintain a clean, safe, organized and aesthetically pleasing space which includes but is not limited to: vacuuming, cleaning mats, dry-mopping, cleaning and organizing the prop wall

  • Be the eyes and ears for management, communicate the needs of the physical space such as need to restock schedules or improve the ice removal on building walkways

  • Assist with administrative tasks related to scheduling events and workshops

  • Check retail inventory into MINDBODY Online

JOB details

  • Part Time: 8-15 hours/week (must be at the desk at least 3 shifts/week)

peak yoga’s committment to you

Peak Yoga is dedicated to team and community.  Peak Yoga hosts quarterly team outings including: happy hour, hiking, cooking classes and SUP river trips.  We train our team fully and offer supporting documentation so that you have the tools you need.  We give our Front Desk Team full autonomy to do what is needed to ensure every student has a great experience at Peak Yoga.  Compensation is competitive and includes opportunities for bonuses.

  • $13-$16/hour DOE

  • Monthly membership sales/retention bonus

  • Discount on Peak Yoga membership

  • Discount on clothing & merchandise

  • One guest pass/month


the ideal candidate

  • Passion for the yogi lifestyle

  • Minimum 1 year commitment

  • Ability to work the front desk for 5-15 hours/week

  • Strong sales and customer service skills

  • Ability to problem solve and take initiative

  • Strong organizational skills, ability to prioritize

  • Able to work effectively within a team as well as independently

  • Strong computer skills

  • Detail and process oriented

  • Able to remain in a stationary position and operate a computer for at least 50% of the time

  • Able to move and lift up to 25 lbs

  • High School diploma

  • CPR Certification required - can be acquired shortly after start date

  • Must have reliable transportation

ADDITIONAL DESIRED QUALIFICATIONS

  • Completion of a Yoga Alliance 200 hour teacher training program preferred

  • College degree

  • Experience with social media marketing for businesses

  • Experience with MINDBODY Online

TO APPLY

Step 1: Fill out the form below

Step 2: Email a resume to pgallant@peakyogastudio.com.  

Step 3: Email pgallant@peakyogastudio.com with the answer three (3) questions:

  1. How has yoga affected your life?

  2. Why do you live in Summit County?

  3. How you would describe exceptional customer service?

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